Q: Affiliate

How can I earn extra money by referring members? You can see Affiliate Program page in your profile. The accumulated money can be used for games or withdrawal. How do I get paid for advertising on this site? If you have a large fan base on social media, YouTube or the site, feel free to drop us an email request at <a href="mailto:business@bountystars.com">business@bountystars.com</a>

Q: Account

Can I delete my account? It is not possible to delete an account. You can just stop playing if you wish. Why my account has been blocked? If your account has been restricted in any way, you should see a notice on the site. If you need more information about this or don't know what to do, you can contact customer support. Please note, having multiple accounts is not allowed; if detected, all accounts will be banned. If you have created a duplicate account by mistake, you should contact customer support representative immediately. What documents are required to verify my account? Most accounts are verified using standard KYC procedures: <ul> <li>A selfie photo with your ID (front and back) and a selfie photo with a piece of paper with "bountystars.com" on it.</li> <li>Proof of address (bank statement, utility bill, government correspondence - no older than 6 months). Where did my balance go? Make sure no one else has access to your account and you haven't lost your balance. Also, make sure your account is secure: you haven't installed any viruses or malicious browser extensions. We do NOT refund your balance in these cases.</li> </ul> I can't add the alternate method to logging in. This is most likely because your chosen social account is already linked to an existing account on our site. Please contact customer support to resolve this.

Q: Deposit bonus

The deposit bonus can be used once every 5 levels. If you don’t use it within those 5 levels and unlock a new one, the previous bonus expires and can’t be used after activating the current one. Important: If you have a promo code deposit bonus, it won’t expire and will remain available after you use the level-up bonus. The bonus applies to all deposit methods on Bounty Stars.

Question 1

Security

Accepted Answer

How to add additional layers of protection? Check out these steps:

Make sure confirmed your account via email.
Set the Two-factor Authentication in Profile -> Security settings.
Use the trade link specifically from your steam account which has an authenticator connected.

Question 2

Affiliate

Accepted Answer

How can I earn extra money by referring members? You can see Affiliate Program page in your profile. The accumulated money can be used for games or withdrawal.

How do I get paid for advertising on this site? If you have a large fan base on social media, YouTube or the site, feel free to drop us an email request at business@bountystars.com

Question 3

Account

Accepted Answer

Can I delete my account? It is not possible to delete an account. You can just stop playing if you wish.

Why my account has been blocked? If your account has been restricted in any way, you should see a notice on the site. If you need more information about this or don't know what to do, you can contact customer support. Please note, having multiple accounts is not allowed; if detected, all accounts will be banned. If you have created a duplicate account by mistake, you should contact customer support representative immediately.

What documents are required to verify my account? Most accounts are verified using standard KYC procedures:

A selfie photo with your ID (front and back) and a selfie photo with a piece of paper with "bountystars.com" on it.
Proof of address (bank statement, utility bill, government correspondence - no older than 6 months). Where did my balance go? Make sure no one else has access to your account and you haven't lost your balance. Also, make sure your account is secure: you haven't installed any viruses or malicious browser extensions. We do NOT refund your balance in these cases.

I can't add the alternate method to logging in. This is most likely because your chosen social account is already linked to an existing account on our site. Please contact customer support to resolve this.

Question 4

Deposit bonus

Accepted Answer

The deposit bonus can be used once every 5 levels. If you don’t use it within those 5 levels and unlock a new one, the previous bonus expires and can’t be used after activating the current one. Important: If you have a promo code deposit bonus, it won’t expire and will remain available after you use the level-up bonus. The bonus applies to all deposit methods on Bounty Stars.

Question 5

Error messages

Accepted Answer

Here is a short list of what to do if you encounter any error message on the website:

Error, action can not be performed again - as a rule this message shows up when you try to create multiple withdrawal requests one after another. In this case, you need to wait a bit and then create another request.
Error, withdrawal amount is much higher than total refill amount - you may see this message if you try to withdraw the amount which is 5 times bigger than your deposited amount.
Error, input data is not correct - this message appears when you try to enter invalid data into any field (KYC form or card details). You need to recheck the information and enter the corrected one.

Question 6

How to play

Accepted Answer

Struggling with a game? What are the rules for one? Feel free to check the in-game details available via "?" sign.

Still have questions about the game? Make sure to visit the Games section, where we gather all the needed information regarding each game.

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