Q: How to withdraw skins?

To withdraw skins from Bounty Stars, make sure you have already set up your Steam Trade URL on our platform. If you’re not sure how to do this, check out our guide: <a href="https://help.bountystars.com/en/article/how-to-set-steam-trade-url-ju3jk7/">How to set up a Steam Trade URL</a>. Additionally, to be able to withdraw skins from our service, you need to refill your account for at least $2 USD. This means you must deposit funds into your account, not just have a $2 balance. ||| If you used any promocodes, the sum of your deposits has to be $10 USD or more to unlock the withdrawals function. <hr /> How to withdraw skins <ol> <li>Go to the Inventory tab. For convenience, you can apply the Active filter.</li> <li>You will see all the skins available for withdrawal. Each skin has three buttons: Sell, Upgrade, and Withdraw to Steam.</li> <li>To withdraw a skin, click the Withdraw to Steam button.</li> <li>Finally, accept the trade offer in your Steam account to receive the skin.</li> </ol> <img src="https://storage.crisp.chat/users/helpdesk/website/-/1/6/c/7/16c7cb5261ce0d00/image_ob0wj3.png" alt="" />

Q: Deposit bonus

The deposit bonus can be used once every 5 levels. If you don’t use it within those 5 levels and unlock a new one, the previous bonus expires and can’t be used after activating the current one. ||| Important: If you have a promo code deposit bonus, it won’t expire and will remain available after you use the level-up bonus. The bonus applies to all deposit methods on Bounty Stars.

Q: Rank system

<img src="https://storage.crisp.chat/users/helpdesk/website/-/1/6/c/7/16c7cb5261ce0d00/image_15yijj0.png" alt="" /> Why should I increase my Rank? <h2 id="bountystarsranksystemoffersalotofdifferentbonusesforplayersofallkindsfromlevelrewardswhenyouincreaseyourranktodifferentcashbackoptionswithoutwageringrequirementsourranksystemhasitall">BountyStars Rank system offers a lot of different bonuses for players of all kinds. From level rewards when you increase your rank to different cashback options without wagering requirements, our Rank system has it all.</h2> How do I increase my rank? <h2 id="togettothenextrankyouneedtowageracertainamountspecifiedintherankdescription">To get to the next rank, you need to wager a certain amount, specified in the rank description.</h2> What is a Cashback? <h2 id="cashbackiscalculatedasapercentageoftheplayerscoinslostwhileplaying">Cashback is calculated as a percentage of the player's coins lost while playing.</h2> When do I get my Cashback? <h2 id="weeklycashbackisattributedonsunday0000utc">Weekly Cashback is attributed on Sunday 00:00 UTC.</h2> When do I get my Free Case? It will be given each day at 00:00 UTC after reaching all the requirements.

Question 1

Withdrawal requirements

Accepted Answer

To be eligible for withdrawals, you must meet the following minimum deposit conditions:

Minimum deposit: $2
Minimum deposit of $10 if you’ve used bonuses or promo codes

(your total deposits must amount to at least $10)

Wagering Rule

After making a deposit, you must wager the full amount of your deposit before you can request a withdrawal.

| You cannot withdraw an amount that exceeds your total deposits by more than x5.

Steam Trade URL Connection

Make sure you have added your Steam Trade URL. The link must be valid, and your Steam account must have Steam Guard enabled.

If you encounter an error during the withdrawal process, the error message will indicate the issue. If you still need assistance or additional information, please contact our Support Team.

Question 2

It is not possible to delete an account. You can just stop playing if you wish.

Why my account has been blocked?

If your account has been restricted in any way, you should see a notice on the site. If you need more information about this or don't know what to do, you can contact customer support.

Please note, having multiple accounts is not allowed; if detected, all accounts will be banned. If you have created a duplicate account by mistake, you should contact customer support representative immediately.

What documents are required to verify my account?

Most accounts are verified using standard KYC procedures:

A selfie photo with your ID (front and back) and a selfie photo with a piece of paper with "bountystars.com" on it.

* Proof of address (bank statement, utility bill, government correspondence - no older than 6 months).

Where did my balance go?

Make sure no one else has access to your account and you haven't lost your balance. Also, make sure your account is secure: you haven't installed any viruses or malicious browser extensions. We do NOT refund your balance in these cases.

I can't add the alternate method to logging in.

This is most likely because your chosen social account is already linked to an existing account on our site. Please contact customer support to resolve this.

Question 3

How to start

Accepted Answer

Here are some simple steps in order to start playing on the website:

Create an account on the website using one of recommended options.
Make sure you check all the bonuses we have.
In order to refill - navigate to Profile -> Refill.
Finally choose the game you like and start playing!

Should you have additional questions - let us know in the live chat!

Question 4

How to withdraw skins?

Accepted Answer

To withdraw skins from Bounty Stars, make sure you have already set up your Steam Trade URL on our platform. If you’re not sure how to do this, check out our guide:

How to set up a Steam Trade URL.

Additionally, to be able to withdraw skins from our service, you need to refill your account for at least $2 USD. This means you must deposit funds into your account, not just have a $2 balance.

||| If you used any promocodes, the sum of your deposits has to be $10 USD or more to unlock the withdrawals function.

How to withdraw skins

Go to the Inventory tab. For convenience, you can apply the Active filter.
You will see all the skins available for withdrawal. Each skin has three buttons: Sell, Upgrade, and Withdraw to Steam.
To withdraw a skin, click the Withdraw to Steam button.
Finally, accept the trade offer in your Steam account to receive the skin.

Question 5

Deposit bonus

Accepted Answer

The deposit bonus can be used once every 5 levels.

If you don’t use it within those 5 levels and unlock a new one, the previous bonus expires and can’t be used after activating the current one. ||| Important: If you have a promo code deposit bonus, it won’t expire and will remain available after you use the level-up bonus.

The bonus applies to all deposit methods on Bounty Stars.

Question 6

Rank system

Accepted Answer

Why should I increase my Rank?

BountyStars Rank system offers a lot of different bonuses for players of all kinds. From level rewards when you increase your rank to different cashback options without wagering requirements, our Rank system has it all.

How do I increase my rank?

To get to the next rank, you need to wager a certain amount, specified in the rank description.

What is a Cashback?

Cashback is calculated as a percentage of the player's coins lost while playing.

When do I get my Cashback?

Weekly Cashback is attributed on Sunday 00:00 UTC.

When do I get my Free Case?

It will be given each day at 00:00 UTC after reaching all the requirements.

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