Q: Promocode

A promo code is a special code that can be used by any user on our platform. You can receive a promo code from other users or find them on our social media channels. We offer different types of promo codes: <ul> <li>Free Case Promo Code</li> <li>Deposit Bonus Promo Code</li> <li>Free Balance Promo Code</li> </ul> Play on Bounty Stars and you can take advantage of all these promo codes! | For the best start, use our special promo code - WELCOME It will give you a head start with: $0.5 + 10% bonus on all your deposits.

Q: How to withdraw skins?

To withdraw skins from Bounty Stars, make sure you have already set up your Steam Trade URL on our platform. If you’re not sure how to do this, check out our guide: <a href="https://help.bountystars.com/en/article/how-to-set-steam-trade-url-ju3jk7/">How to set up a Steam Trade URL</a>. Additionally, to be able to withdraw skins from our service, you need to refill your account for at least $2 USD. This means you must deposit funds into your account, not just have a $2 balance. ||| If you used any promocodes, the sum of your deposits has to be $10 USD or more to unlock the withdrawals function. <hr /> How to withdraw skins <ol> <li>Go to the Inventory tab. For convenience, you can apply the Active filter.</li> <li>You will see all the skins available for withdrawal. Each skin has three buttons: Sell, Upgrade, and Withdraw to Steam.</li> <li>To withdraw a skin, click the Withdraw to Steam button.</li> <li>Finally, accept the trade offer in your Steam account to receive the skin.</li> </ol> <img src="https://storage.crisp.chat/users/helpdesk/website/-/1/6/c/7/16c7cb5261ce0d00/image_ob0wj3.png" alt="" />

Question 1

Withdrawal requirements

Accepted Answer

To be eligible for withdrawals, you must meet the following minimum deposit conditions:

Minimum deposit: $2
Minimum deposit of $10 if you’ve used bonuses or promo codes

(your total deposits must amount to at least $10)

Wagering Rule

After making a deposit, you must wager the full amount of your deposit before you can request a withdrawal.

Steam Trade URL Connection

Make sure you have added your Steam Trade URL. The link must be valid, and your Steam account must have Steam Guard enabled.

If you encounter an error during the withdrawal process, the error message will indicate the issue. If you still need assistance or additional information, please contact our Support Team.

Question 2

It is not possible to delete an account. You can just stop playing if you wish.

Why my account has been blocked?

If your account has been restricted in any way, you should see a notice on the site. If you need more information about this or don't know what to do, you can contact customer support.

Please note, having multiple accounts is not allowed; if detected, all accounts will be banned. If you have created a duplicate account by mistake, you should contact customer support representative immediately.

What documents are required to verify my account?

Most accounts are verified using standard KYC procedures:

A selfie photo with your ID (front and back) and a selfie photo with a piece of paper with "bountystars.com" on it.

* Proof of address (bank statement, utility bill, government correspondence - no older than 6 months).

Where did my balance go?

Make sure no one else has access to your account and you haven't lost your balance. Also, make sure your account is secure: you haven't installed any viruses or malicious browser extensions. We do NOT refund your balance in these cases.

I can't add the alternate method to logging in.

This is most likely because your chosen social account is already linked to an existing account on our site. Please contact customer support to resolve this.

Question 3

How to start

Accepted Answer

Here are some simple steps in order to start playing on the website:

Create an account on the website using one of recommended options.
Make sure you check all the bonuses we have.
In order to refill - navigate to Profile -> Refill.
Finally choose the game you like and start playing!

Should you have additional questions - let us know in the live chat!

Question 4

Promocode

Accepted Answer

A promo code is a special code that can be used by any user on our platform.

You can receive a promo code from other users or find them on our social media channels.

We offer different types of promo codes:

Free Case Promo Code
Deposit Bonus Promo Code
Free Balance Promo Code

Play on Bounty Stars and you can take advantage of all these promo codes!

| For the best start, use our special promo code - WELCOME

It will give you a head start with: $0.5 + 10% bonus on all your deposits.

Question 5

How to withdraw skins?

Accepted Answer

To withdraw skins from Bounty Stars, make sure you have already set up your Steam Trade URL on our platform. If you’re not sure how to do this, check out our guide:

How to set up a Steam Trade URL.

Additionally, to be able to withdraw skins from our service, you need to refill your account for at least $2 USD. This means you must deposit funds into your account, not just have a $2 balance.

||| If you used any promocodes, the sum of your deposits has to be $10 USD or more to unlock the withdrawals function.

How to withdraw skins

Go to the Inventory tab. For convenience, you can apply the Active filter.
You will see all the skins available for withdrawal. Each skin has three buttons: Sell, Upgrade, and Withdraw to Steam.
To withdraw a skin, click the Withdraw to Steam button.
Finally, accept the trade offer in your Steam account to receive the skin.

Question 6

How to set Steam Trade URL?

Accepted Answer

What is a Steam Trade URL?

A Steam Trade URL is a link that allows Steam users to trade skins on the Steam platform.

Every Steam user has a unique Steam Trade URL, which can be shared with other users or third-party sites depending on personal preference.

Important: Anyone with your Steam Trade URL can view your inventory and send you trade offers.

How to find your Steam Trade URL

First, you need to know where to locate your Steam Trade URL in Steam.

You can find it directly using this link: 👉🏼 Find your Steam Trade URL

Alternatively, follow these steps:

Go to your Steam Community profile: 👉🏼 Click here
Go to the Inventory tab (right panel).
On the right side of the inventory panel, click Trade Offers.
Select Who can send me Trade Offers?
Scroll down to the Third-Party Sites section — here you will find your Steam Trade URL.

6. Copy your Steam Trade URL.

Setting up your Steam Trade URL on BountyStars

Go to the My Account tab on our website.
On the left side of your profile, find Profile Settings.
In Profile Settings, switch to the Personal Information section.
Paste your Steam Trade URL in the Steam Trade URL field.
Click Save.

✅ Once saved, your Steam

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